Hotel Owners Blog and Help PagesInformation, Tips. Tricks and Help for Hotels, Motels & B&B's
Here's a video to show you how to disable Conversation View in Gmail or G Suite Mail Follow Us [et_social_follow icon_style="flip" icon_shape="rectangle" icons_location="top" col_number="auto" outer_color="dark" network_names="true"] Got Questions? Don't...read more
Reservations System Integrated Directly on Your Website When our Reservation System is integrated directly into your website, guests never leave your site. This has the benefits that they can check availability and reserve while always remaining on your...read more
Below you'll find a link to what we call our "Hosted" page four our Standard Property Management System (Booking Engine and Front Desk manager). this is the demo page that shows what your booking engine might look like if you link from your existing...read more
This video demonstrates how to update customer credit card information. This might occur when your customer's card information has changed due to credit card replacement for various reasons. The card info cannot be directly changed within the online...read more
This video demonstrates how you can charge your customer credit card for additional charges that were not included in their online reservation via you online booking system.read more
Update January 21, 2018 We've recently updated the online reservations system so that you can now process a refund directly in the "backend" reservations management area. You no longer have to login and do it within your Stripe account. You can find the...read more
This is a short video demonstrating how you can quickly and easily find a specific reservation within your online booking engine and reservations system. You can search by customer name, customer email address, check-in date or check-out date....read more
In order for Cloud 9 Business Apps to be able to set up some of your services, we will need to be able to manage certain technical settings for your domain. The permissions we will need, at a minimum, is all "Advanced DNS" permission. This video assumes...read more
Here's a short and sweet video on how to install Google Chrome on your Mac laptop or desktop. You can use your current default browser to find chrome on the web or just go to https://www.google.com/chrome/ This should work on pretty much any Mac but there...read more
Once you are a customer (or even if you're not :), you may want the Google Chrome browser for several very good reasons and especially because it allows us to very easily do online screen sharing sessions with you as we demo our products and as we set up...read more
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